BeSpoke Meds

FAQs

Your Account and Orders

Overview

Ordering

Other Questions

Returns

Your Account and Orders

How do I cancel or change my order?

Orders begin processing immediately after they are placed. As a result, we are unable to change or cancel them once submitted. Medications are not able to be returned or exchanged.

Since processing begins right away, we are unable to change or exchange orders after they are placed. Medications are not able to be returned or exchanged.

Orders are typically reviewed and processed within 24 hours. After approval, they are shipped via standard or expedited delivery based on your selection and availability in your area. You will receive tracking once your order has shipped.

Overview

About Us

We are a virtual healthcare provider offering accessible, affordable, and evidence-based treatment options from the comfort of your home. Our team of U.S.-licensed medical professionals conducts thorough evaluations and prescribes treatment plans tailored to your needs. We serve patients across multiple states and are committed to delivering high-quality care—without the barriers of traditional healthcare systems. With fast shipping, transparent pricing, and no insurance required, we make it easier than ever to prioritize your health.

Choose your desired treatment and answer a few medical questions. A licensed provider will review your responses within 24 hours and prescribe medication if appropriate. In some states, a live video consultation or secure chat may be required to complete your visit.

Many treatment plans include a free consultation. If a prescription is issued, you can purchase your medication at significantly lower costs than traditional retail prices—often more affordable than your local pharmacy.

Ordering

How long will it take to get my medication?


After your consultation, your order is sent to a licensed pharmacy for fulfillment. Once shipped, you’ll receive tracking details.


No signature is required. Orders are shipped via secure, no-contact delivery.

Many treatment plans include a free consultation. If a prescription is issued, you can purchase your medication at significantly lower costs than traditional retail prices—often more affordable than your local pharmacy.


Please visit the “Contact Us” section and submit a support ticket. Our team will respond promptly to assist you. Or you can email us at [email protected] call us at (888) 904-6554.


Log in to your account to update your shipping address at any time. Changes will apply to future shipments.


You are billed when your medication ships, according to your chosen treatment plan.


You are billed when your medication ships, according to your chosen treatment plan.

Other Questions

Can I use my insurance?


We do not accept insurance. Our pricing is structured to be affordable and transparent, often costing less than traditional insurance co-pays.


We partner with Casa Pharma Pharmacy: [email protected] (877) 937-6868 12855 Capricorn St, Stafford, TX 77477, United States that meet or exceed all federal and state requirements. We encourage the use of LegitScript or NABP-accredited facilities.


Yes. Our providers are licensed to practice in the states where patients reside and follow all applicable regulations for telehealth and prescribing.


Yes. We prioritize your privacy and protect your data in accordance with HIPAA and other applicable regulations. Please see our Privacy Policy for full details.


We provide services to individuals 18 years and older.


If you are experiencing a medical emergency, call 9-1-1 immediately.


To comply with state laws, we must verify the identity of patients before treatment is provided.

Returns

How do I reorder or cancel future shipments?


Log in to your account to manage your subscriptions or future orders. You’ll receive notifications before refills are processed and billed.


Due to federal and state law, medications cannot be returned. All sales are final. If you experience an issue, please contact our support team through the “Contact Us” section.

Discover personalized care designed to transform your weight loss journey with lastingeffectivesustainable results with BeSpoke Meds!